Refund policy

SILQOLOGY STANDARD

Due to the raw, unmanipulated nature of our textures and strict health and hygiene regulations, all sales are final. Each bundle undergoes a rigorous multi-point inspection for cuticle integrity and structural density before it is curated for your order.

We encourage you to review our Texture Guide before purchasing to ensure your selection perfectly matches your desired aesthetic.

Once a selection has been dispatched, it is considered a final sale. We do not accept returns, offer refunds, or allow for exchanges. By completing your purchase, you acknowledge and accept the exclusive nature of the Silqology standard.